Aged Accounts Reconciliation
Providers carry a heavy burden of aged accounts today as a result of the ever-changing healthcare industry. Factors may include major system conversions to an abundance low dollar underpayments. Both of which require a considerable amount of time and attention. Apogee relieves clients of this burden while decreasing account receivable days on a temporary or permanent basis.
Claims assigned to Apogee for this service are typically for a specific time period, under a specified dollar amount threshold, or claims affected by a specific underpayment reason. Aiding organizations in reconciling aging accounts offers safeguards for revenue cycle efficiency.
Audit & Research
Using both proprietary software and manual reviews, Apogee performs a detailed analysis of all previously reviewed inpatient and outpatient zero insurance balance accounts. Research on the claims is conducted to revalidate correct reimbursement calculation as well as gathering claim information to confirm all insurance payments owed are received.
Once our professional staff is familiar with the claims, they contact payers and consistently pursue each claim until the issue is resolved and revenue is recovered.
Reporting & Feedback
Apogee unites with its clients to certify all expectations are met by previous reviews. This is achieved through periodic detailed reports presented to management and regular feedback to maximize cash flow and decrease account receivable days. Apogee provides specific feedback as it relates to underpayment issues for each payer.